ANDERTECH SERVICE

SERVICE

ANDERTECH’s service technicians are highly skilled and regularly trained by our suppliers when new products and technologies are launched. Our large spare parts warehouse is situated with our head office in Humlebaek. This ensures fast and efficient delivery to our customers. Our service personnel in Jutland is based in our office in Billund.

Our service department and team offers

+ Ad hoc service
+ In-depth condition analysis
+ Servicing according to a fixed schedule
+ Calibration of machinery and equipment
+ Instruction of operating personnel
+ Spare parts sales

CONTACT OUR SERVICE DEPARTMENT
Phone: (+45) 4915 0400

Scheduled preemptive service and service agreements

Regular servicing is a key requirement for continuous operation throughout the lifetime of the equipment. That is why we offer a range of service agreements with fixed servicing intervals. A service agreement gives you the added advantage of a discount on our hourly rates. This discount also applies if additional servicing is required on top of the fixed service dates.

Instruction and training of operating personnel

We offer training related to purchase of machinery and equipment, together with customer specific training focused on selected product groups. This training can be arranged at your own location or with us in Humlebaek.

CORRECT DRYING IS DEFINITIVE

THERE ARE MANY BENEFITS FOR PREVENTIVE MAINTENANCE AND SERVICE OF MATERIALS FOR TRAINING:

If a material dryer does not work properly, it goes beyond productaion. Regardless of the type, make or technology, the material dryer must provide the parameters required for each plastic material: pre-air temperature, return air temperature, dew point for the air, the amount of air (flow), etc. If there are deviations and therefore the degree of drying prescribed by the material supplier is not complied with, it goes beyond the subject quality.
It is difficult to monitor this status on a daily basis, as it requires measurement equipment and expertise.
This expertise offers Andertech through fixed, ongoing service agreements on favorable terms.

We already have this type of agreement with many of our customers.
In our service car we bring all necessary equipment, including desiccant, if it needs to be replaced.
Finished items are difficult to quality test for other than surface defects. However, the critical parameter is often the mechanical strength of the subjects.
The strength can be guaranteed with a properly dried raw material. With a properly functioning material dryer you can therefore with good conscience promise your customers a proper quality.